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Affiliate marketing Marketing tools – SALESmanago

Effective customer relationship management is a key challenge. Companies are looking for solutions to automate processes and adapt communication. One of the leading systems responding to these needs is SALESmanago. It offers advanced capabilities for marketing automation, personalization of activities and building lasting relationships with recipients.

Understand the tool

SALESmanago is a European Marketing Automation platform, designed to support companies in identifying, monitoring and analyzing user behavior on the website and in communication channels. The basis of its operation is the unique identification of contacts. Both anonymous (through tracking cookies) and identified (through forms, newsletter subscriptions, email interactions). The system assigns an individual card to each contact, collecting activity history, demographics, and transaction data. Based on this information, the platform creates a comprehensive profile of each potential or current customer. This allows you to understand their needs, interests and stage on the purchase path. The system consists of several dozen modules that complement each other, creating a coherent environment for managing marketing and sales activities. Its core is an extensive CRM (Customer Relationship Management) and CDP (Customer Data Platform) module, which centralizes all contact data. This tool allows you to segment your audience based on almost any criteria. From declarative data, through purchase history, to the analysis of behavior on the website and in e-mails. Advanced artificial intelligence and machine learning algorithms support the process of segmentation, behavior forecasting and shipment optimization. This system works based on automated scenarios that react to specific user actions in real time or with a delay.

Scope of use

The SALESmanago platform is widely used in various areas of marketing and sales, primarily where building relationships and automating communication are crucial. It is a tool that is particularly popular in the e-commerce, financial services, education, telecommunications and B2B sectors. The main purpose of using the system is to support the process of acquiring leads, nurturing them (lead nurturing) and converting them into customers (conversion). This allows you to automate communication with potential customers at every stage of the sales funnel.

Another key application is sales support through automatic notifications to salespeople about “hot” leads, i.e. contacts with high engagement and activity. The system can assess the level of interest in a given contact through the scoring system, assigning points for specific activities.

Companies also use the platform to improve customer retention rates and build customer loyalty. Personalized loyalty programs, birthday communication, special offers for regular customers.

In e-commerce, on the other hand, the system is perfect for automating processes such as abandoned cart recovery, personalized product recommendations based on browsing and purchase history, or automatic notifications about product availability.

Automation of activities allows you to significantly increase the effectiveness of campaigns, while reducing operational costs related to manual communication handling. The platform integrates various contact channels – email marketing, SMS marketing, web push, mobile notifications, and even personalized call center scripts. This allows for consistent multi-channel communication. This allows you to run complex marketing campaigns, reaching the customer with the right message in the right place at the right time. The analysis of data collected in the system provides valuable information about the effectiveness of individual activities and channels, which allows for their continuous optimization. 

Affiliate marketing is another area that can benefit from integrating with a marketing automation platform. Tracking conversion paths from various sources, including partners, allows you to accurately assign value to individual activities and optimize your budget. Affiliate campaigns can be supported by automatic notifications for publishers about new promotions, personalized landing pages for affiliate traffic, or segmentation of customers acquired in this way in order to further nurture them. Cooperation with external entities, such as  an affiliate agency, often using advanced tools, allows you to maximize the effects of your partnership activities. The platform also provides data analytics capabilities at a strategic level. Reports and dashboards allow you to monitor key performance indicators (KPIs), such as conversion rate, customer lifetime value (LTV), or the effectiveness of individual campaigns. 

Possibilities and price

SALESmanago is a commercial platform, which means that using it involves incurring subscription fees. Its price is not uniform and depends on several key factors. First of all, on the size of the contact base, the number of modules used and potentially the volume of communication sent (e.g. the number of emails per month). Usually, marketing automation platforms such as SALESmanago are a significant investment, especially for small and medium-sized enterprises. However, for companies that generate a lot of website traffic, have a significant contact base, or have complex sales and marketing processes, the potential benefits of automation can outweigh the cost of a subscription many times over. The profitability of using the tool results directly from the possibility of achieving measurable business results. Automation allows you to increase conversion rates, shorten the sales cycle, increase the value of the average order and improve customer retention rates. It also reduces the time needed to complete repetitive marketing tasks, allowing teams to focus on strategic and creative activities. Investing in a platform is not only the cost of a subscription, but also potential expenses related to implementation, configuration and ongoing maintenance.

In terms of costs, it is worth considering the support of professionals, such as the Onaffiliate agency, which specializes in optimizing marketing activities. The agency can help you use the platform’s capabilities efficiently to achieve the best possible return on investment. When comparing platform costs with potential profits, companies should analyze their specific business model, the size of their customer base, as well as their growth ambitions. For companies seeking to scale their marketing activities and build deeper relationships with customers in an automated way, SALESmanago may prove to be an indispensable tool. For companies working with Onaffiliate affiliation, this platform can become an integral part of their strategy of acquiring and nurturing customers coming from affiliate programs. Access to advanced personalization and automation features allows you to create a consistent customer experience, regardless of the channel from which they came. The decision on the choice of platform and the budget for its implementation and maintenance should be preceded by a thorough analysis of the needs and expected benefits. Many companies choose to work with external partners, such as an affiliate agency, to get the most out of marketing automation platforms without having to build an internal team of experts from scratch. Effective use of SALESmanago requires not only the purchase of licenses, but also a strategic approach to planning and implementing affiliate marketing.

To sum up, SALESmanago is an advanced marketing automation platform that offers a wide range of possibilities in terms of identification, segmentation, personalization, and automation of communication with customers. Its use allows companies to significantly increase the effectiveness of marketing and sales activities, build more lasting relationships with customers and optimize internal processes. It is an investment whose profitability depends on the specifics of the company’s operations, the scale of its operations and the ability to use the potential of the tool.

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